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               Warranty Against Defects


Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure or for compensation for and other reasonably foreseeable loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.



Unity Agencies Pty Ltd or Unity Agencies NZ Ltd warrants to the original purchaser that this product will be free of defects in materials, workmanship and manufacturing, for a period of 12 months from the original date of purchase.

The benefits given to the purchaser by this warranty are in addition to other statutory rights and remedies of the purchaser under the Competition and Consumer Regulations 2010 and/or other applicable state or federal regulations or laws in Australia or New Zealand.


Subject to the terms and conditions stated below, and upon production of the proof of purchase, for example, purchase reciept or tax invoice, Unity Agencies Pty Ltd or Unity Agencies NZ Ltd wil at its option, and without cost to the purchaser, replace or repair this product or any component part, which upon examination, by an authorized Wahl Repair Agent, is found to be defective in materials, workmanship or manufacturing.


This Warranty Against Defect shall not apply if:


  1. The compliance label or any other identifying marks have been removed from the product, or have been rendered illegible on the product.
  2. The product is connected to any voltage other than that shown on the compliance label on the product or product packaging.
  3. The defect in the product is caused by other products with which it is used.
  4. The product has been subjected to misuse, abuse, neglect or accidental damage.
  5. The product has been used other than for the intended purpose, or not in accordance with the Instruction manual.
  6. The product has been tampered with and/or modified from its original specification.
  7. A repair has been made or attempted to the product by the purchaser, or any other person not authorized by Unity Agencies Pty Ltd or Unity Agencies NZ Ltd.
  8. The product fails for reasons other than defective materials, workmanship or manufacturing.
  9. The purchaser fails to perform periodic product maintenance, as stated in the Instruction Manual, such as cleaning and storage of the appliance.



This warranty Against Defect does not cover:


  1. Damage or failure resulting from exposure to liquids, moisture, fire, smoke or damage caused by Acts of Nature.
  2. Wear and tear to moving parts as would normally be expected during use of the product for its intended purpose. 
  3. Products not purchased in either Australia or New Zealand
  4. Causes external to the product, such as electric power fluctuations or failure.

Unity Agencies Pty Ltd, or Unity Agencies NZ Ltd does not accept any liability pursuant to this warranty for any consequential damage or economic loss whether direct or indirect, to any person or property arising from breakdown or failure of the product

The  Liability to Unity Agencies Pty Ltd, or Unity Agencies NZ Ltd, under the Warranty Against Defect is limited to the lesser of the replacement cost or repair cost of the product.

The Warranty Against Defects is given by Unity Agencies Pty Ltd, or Unity Agencies NZ Ltd and no other person or organization is authorized to alter its provisions and conditions.


Procedure for claim under this Warranty Against Defects


  1. Handy Hints Guide - Before returning an item for a warranty claim. Visit: www.wahl.com.au as you will find valuable information regarding simple methods of making sure your appliance is operating at peak performance. Many items returned for warranty simply need a slight tuning adjustment, so please check this information before returning any product, as it may very well save you time and effort.
  2. For any warranty claim, simply return the product to the place where original purchase was made, along with your proof of purchase. ie. (Store receipt, tax invoice or other documentation relevant to the original purchase). The return of goods for a warranty claim must be made within the warranty period, in this case 12 months from the original date of purchase
  3. If you are unable to return the product to the place of purchase, please contact Unity Agencies Pty Ltd, or Unity Agencies NZ Ltd, via telephone, fax or email (details provided at the end of this document), so alternative arrangements can be made for the return of the goods.
  4. Should it be necessary for the products to be returned to Unity Agencies Pty Ltd, or Unity Agencies NZ Ltd, any costs involved will be borne by the receiver and not the purchaser, unless it is found the goods are not covered under the warranty for any of the reasons listed in sections A to M above, or are outside the warranty time frame.
  5. During the warranty period Unity Agencies Pty Ltd, or Unity Agencies NZ Ltd will replace or repair any defective product, however if the product includes a number of accessory items, then it is possible only the defective item will be replaced. Original packaging will not be replaced under warranty unless faulty.
  6. Warranty Against Defect will continue on the replaced or repaired product, and will expire on the same date as the original warranty, being 12 months from the original purchase date of the product


Unity Agencies Pty Ltd                                     Unity Agencies NZ Ltd

3 Durbell Street                                                    4 Cornish Street

Acacia Ridge  QLD  4110                                        Petone

AUSTRALIA                                                           NEW ZEALAND


P.O. Box 456                                                         P.O. Box 38-323

Acacia Ridge                                                        Wellington Mail Centre

AUSTRALIA                                                          Lower Hutt  5045   NEW ZEALAND


Ph. (07) 3272  4289                                                Ph. (04) 3807 328

Fax. (07)  3272 4708                                              Fax. (04) 3809 534

Email. [email protected]                          [email protected]


Web. www.wahlpro.com.au                                     www.wahlpro.co.nz